Established: March 4, 2025 / Effective: March 20, 2025
These Terms of Use aim to regulate the rights, obligations, and responsibilities between legal entities, businesses, and individuals (hereinafter "Users") using the EVOVA 3D Showroom (hereinafter "Service") provided by Metown Inc. (hereinafter "Company") and the "Company".
1. The "Company" defines the terms used in these Terms as follows.
a. "Service" refers to EVOVA 3D Showroom (online product page interactive 3D viewer production service) and other additional functions including e-commerce digital solutions provided by the company. b. "User" refers to legal entities, individual businesses, organizations and groups, and individuals who enter into a contract with the company to use the service. c. "Contract" refers to the legal relationship established by the user agreeing to these Terms and entering into an individual service contract with the company.
1. The "User" must use the "Service" in accordance with the provisions of these Terms.
2. When the "User" actually uses the "Service", they are deemed to have given valid and irrevocable consent to these Terms.
3. The "Company" may revise these Terms as necessary, and the revised Terms will be notified to the "User" in advance.
1. The "User" must complete the application form provided by the "Company" and receive approval from the "Company" for the service use "Contract" to be concluded.
2. The "Company" may refuse approval if the application falls under the following cases.
a. When false information is provided b. Application for purposes that violate laws or public order c. Other cases where service provision is difficult due to technical or operational reasons
1. The "Company" provides the following "Services" to "Users".
a. Showroom Online Product Page EVOVA 3D: Interactive 3D Viewer Production Service
2. The "Company" may change part or all of the "Service" according to technical needs and changes in the operating environment, and will notify this to the "User" in advance.
3. The "User" cannot raise objections to technical problems and data loss that occur during the use of the "Service" unless there is intentional or gross negligence on the part of the "Company".
1. The "Service" may not function normally in some low-specification hardware and browser environments, and the "Company" does not take separate responsibility for this.
2. If the "User" distributes illegal content (illegal copied products, products that infringe copyright, etc.) through the "Service", the "Company" may immediately suspend the account of the "User" and take legal action.
1. The "Company" will take recovery measures as quickly as possible in the event of service interruption or failure, and will compensate for data loss caused by service failure only if the "Company" is at fault. (Service failure inquiries: cs@metown.co.kr)
1. The "User" must comply with relevant laws, these Terms, and individual "Contract" conditions when using the "Service".
2. The "User" is responsible for safely managing their account information, and the "Company" is not responsible for damages caused by unauthorized use of the account by a third party.
3. The "User" must not do the following.
a. Unauthorized copying or leakage of technical information related to the "Service" b. Using the "Service" in unauthorized ways and reselling it to third parties c. Acts infringing on the intellectual property rights of the "Company" d. Storing, modifying, or manipulating data related to the "Service" without permission
1. Service usage fees are determined according to the individual "Contract".
2. The "User" must pay the usage fee within the deadline set in the "Contract", and the use of the "Service" may be restricted in case of non-payment.
3. The "Company" may temporarily provide certain promotions and discounts, and these discounts will automatically expire when the period ends.
1. The "User" may terminate the "Contract" through written notification even during the "Contract" period, and in this case, the refund regulations are determined according to the individual "Contract".
2. The "Company" may terminate the "Contract" or restrict the use of the "Service" after prior notification if the following reasons occur.
a. When the "User" violates these Terms b. When the usage fee is overdue c. Other cases that cause serious hindrance to the operation of the "Service"
1. The "Company" does its best to protect information when the "User" uploads or provides information about unreleased products in the process of providing the "Service".
2. However, the "Company" is not responsible for information leakage caused by illegal hacking by third parties, system errors, etc. due to online environment and technical limitations, unless there is intentional or gross negligence on the part of the "Company".
1. Information about products uploaded by the "User" for the "Service" (images, text, videos, etc.) and 3D digital assets such as 3D models provided by the "Company" through the "Service" are guaranteed to be stored on the "Company"'s servers and cloud for the service period notified in a separate individual service contract for the operation of the "Service".
a. The above data may be automatically deleted 1 year after the end of the service contract if the "User" does not intend to extend the "Service" after the service period notified in a separate individual service contract.
1. The copyright of 3D models and content produced through the "Service" basically belongs to the "Company", but can be adjusted through a separate contract between the "User" and the "Company". The "Company" can use this for the purpose of promoting the "Service" and enhancing the "Service".
2. The "Company" may allow the "User" to post content produced in the service on external platforms (e.g., company website, SNS, etc.), and unless there is a different notice other than these Terms, there is no separate restriction on the use of external platforms.
1. When the "Company" receives and uses the "User"'s product for the preparation of the "Service", the "Company" must be careful about the storage and handling of the product and prepare measures for damage, and does its best to comply with this.
2. If the "User"'s product is damaged during the preparation of the "Service", the responsibility is determined as follows.
a. Damage due to the fault of the transport company: According to the compensation regulations of the transport company b. Damage occurring in the process of the "User" directly sending the "User"'s product to the "Company": Responsibility of the "User" c. Damage occurring in the process of the "Company" photographing the product and preparing the service: Compensation consultation if the company is at fault d. Damage occurring in the process of the "Company" directly shipping the product to the "User": Compensation consultation if the company is at fault
3. If the user's product is damaged during the service preparation process and the company's fault is suspected, upon the "User"'s request, the company must actively disclose recording devices and data related to the storage and handling of the product to the "User" to distinguish responsibility.
1. When the "Company" receives and uses the "User"'s product through a transport company for the preparation of the "Service", the shipping cost is determined as follows.
a. When sending 10 or more products at once: The "Company" bears the round-trip shipping cost. b. When sending less than 10 products at once: The "User" bears the shipping cost. c. When requesting fast quick delivery or special delivery: The "User" bears the shipping cost.
1. If direct damage occurs to the "User" due to the fault of the "Company", the compensation limit is the lower of 3 times the service fee or one hundred million won (₩100,000,000).
2. Damages caused by the fault of the "User" are entirely the responsibility of the "User", and the "User" is responsible for compensating for damages suffered by the "Company" as a result.
3. The "Company" is not responsible for indirect damages (e.g., business loss, expected revenue decrease, data loss, etc.).
1. The "Company" is exempt from responsibility if it is impossible to provide the service due to force majeure such as natural disasters or equivalent.
1. The "Company" sincerely consults to resolve disputes that arise with the "User".
2. The "User" can officially raise objections to the "Company" regarding problems related to the "Service", and the "Company" must review and provide an answer within 14 days.
3. These Terms are governed by the laws of the Republic of Korea, and dispute mediation procedures (e.g., consultation mediation or arbitration) can be taken before legal disputes.
4. If it leads to a legal dispute, the jurisdiction court is the court where the "Company"'s headquarters is located.
1. These Terms are effective from March 20, 2025.